About Us: We are a prestigious 4-star hotel dedicated to providing exceptional hospitality and a memorable guest experience. We are currently seeking a professional and customer-focused Receptionist to join our front office team.
Key Responsibilities: Welcome guests with a warm and friendly attitude. Handle check-in and check-out procedures efficiently. Manage reservations, room allocations, and guest requests. Provide information about hotel services and local attractions. Process payments and maintain accurate billing records. Handle guest concerns and complaints professionally. Coordinate with housekeeping and other departments to ensure seamless service.
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